Greetings and Welcome. Generally the groups and forums here are not where most of the support activity takes place. Please check the dates of the last posts and responses on the forum or group and see if there are any recent ones before posting your own. If the posts look old you're unlikely to get a response to yours.
The majority of the support community here reside in the Blogs. It's one of the blue tabs above. The best way to introduce yourself and gain the greatest support is to write a blog yourself. We're eager to meet you. Simply click on the Blog tab, then on "write a blog post," give it a title, type in the body and click on "Publish." Look forward to seeing you there!
